F.A.Q

Welcome to our F.A.Q. Center! In this section you will find tons of helpful information related to the 7. Sixteen order experience. If you have questions specifically pertaining to your order please visit our "contact" page and someone from our team would be glad to assist you. Please allow up to 48 hours for a response from our customer service team.

Do you allow in person pickups ?

At this time, no. Purchases made online will be shipped out only.

How does your sizing run?

Unfortunately, due to the fact that we are a boutique that carries multiple brands, product sizing can vary. For your convenience, we include sizing and other important details specific to that item in the description box on each product page. Please refer to those details to help choose the best size for you. If it says that an item "runs big", you may be able to size down; if it says that it "runs small" you might need to size up, and if it says "true to size", there typically aren't any sizing specifications that would prohibit that item from fitting as that size normally would.

Do you offer any returns or exchanges?

All orders are final after they placed. No exceptions.

How long does shipping take?

All orders are shipped and processed within 2-5 business days, and most customers receive their items within 3-7 business days.